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When it Comes to Your Loved Ones, Peace of Mind Matters

Livewell Pathway • March 25, 2025

Our personalized Top Up Care services provide extra support for patients in hospitals, retirement homes, long-term care facilities, and at home. Whether they need companionship, help with daily activities, or dedicated one-on-one attention, our caregivers are there to fill the gaps and ensure comfort, dignity, and quality care.


We work alongside medical teams and existing support services to provide seamless, compassionate care tailored to each individual’s needs. With Top Up Care, families can rest assured knowing their loved ones receive the best possible care, no matter where they are.


Hospitals


Even in the best hospitals, patients benefit from extra, personalized attention. Our Top Up Care services offer companionship and support beyond what busy medical staff can provide. Whether it’s assisting with meals, helping with mobility, taking patients for a walk or wheelchair ride, or simply offering a comforting presence at the bedside, our caregivers ensure patients feel safe, heard, and cared for. We bridge the gap between clinical care and personal comfort, offering peace of mind for families who can’t always be there in person.

Retirement Homes


While retirement homes offer a community setting, some residents need additional one-on-one care to maintain their independence and quality of life. Our Top Up Care provides personalized support, including help with personal grooming, attending appointments, or participating in recreational activities.


For independent living residents, loneliness can be a concern, especially when family is far away. Regular companionship, such as sharing meals, playing games, or enjoying walks, fosters social connection and emotional well-being. Our caregivers offer the extra care and companionship needed to help residents thrive.

Long-Term Care Facilities


Residents in long-term care facilities often have complex health needs requiring specialized attention. Our Top Up Care services complement the care already provided by offering personalized support. This includes assistance with mobility, personal hygiene, and meaningful companionship.


Based on our experience, a four-hour window from dinner to bedtime offers the best support - helping with evening routines, providing comfort, and ensuring residents settle in for the night. Families can trust that their loved ones receive respectful, consistent, and compassionate care beyond the basics.

Home Care


For those who prefer the comfort of home, our Top Up Care services provide flexible, personalized assistance that complements existing support like Ontario Health at Home. Whether recovering from surgery, managing chronic conditions, or needing help with daily tasks, our caregivers deliver professional, compassionate care tailored to individual needs. Services include light housekeeping, meal preparation, medication reminders, and personal care. We prioritize independence and dignity, ensuring clients feel supported while living safely and comfortably in their homes.


We’re dedicated to providing compassionate, personalized support wherever it’s needed most. Whether in hospitals, retirement homes, long-term care facilities, or at home, our caregivers are here to make a meaningful difference. 

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