Frequently Asked Questions

Our pricing is based on an hourly rate and varies with the type of service provided and the needs of the client. Please contact us to discuss your requirements.

When it comes to caring for your loved ones, you want a company you can trust and rely on. At LiveWell Pathway, our experienced caregivers receive ongoing training and education, and are fully screened, insured and bonded.

We value respect for all, trustworthiness and integrity. Our goal is to provide you with peace of mind knowing that your loved ones are being well taken care of.

Our services help your loved ones maintain their independence and lifestyle for as long as possible, providing them freedom, comfort and confidence.

Our specialized, trained caregivers and nurses provide both home care and clinical care. Our RN, RPN and PSW caregivers are them to make a meaningful difference to your recovery and well-being, including palliative care, rehabilitation care,  help with chronic conditions, post-operative care, dementia and more.

At LiveWell Pathway we also collaborate with other specialists to assess our clients consistently to prevent complications.

All our caregivers are bonded and go through thorough screening and police checks. We also require a minimum of one year's experience, with credible references, certificates and diplomas.

Our caregivers go through an orientation session with our Director of Care, and receive continuous education and training on the latest techniques and skills.

We look for empathy, compassion, reliability, trustworthiness and patience in all our caregivers. We emphasize genuine concern and respect for the elderly, confidentiality and good communication.

Our Director of Care will work with you to implement a personalized care plan specifically tailored to your unique needs and preferences. We look closely for a caregiver that is compatible with you or your loved one. Call us today, for a FREE consultation to determine what services would be best suited for you. 

No, we provide one-on-one care services and support anywhere you need us, whether in your own home, a nursing home, hospital, retirement home or respite care facility.

There are several areas to assess to determine if some extra help at home might be needed. Are they able to function independently, such as using the phone, preparing meals and doing laundry, shopping, paying bills, etc? Can they perform basic daily activities, such as bathing, getting dressed, and eating? Are they more forgetful or are you noticing bruises from falls?

If you feel any of these areas are of concern and safety is becoming an issue, having extra help - even just a few days a week - can help to keep your loved one at home longer.

Most people want to stay in their home for as long as possible. But as we get older, the risk of falls, bumps and bruises increases and our once safe home can become hazardous.

The purpose of 'aging in place' is to ensure our home remains a safe place for us. This can be done in a variety of ways from simply rearranging furniture and decluttering to make it easier to move around, to installing hand rails in key locations, through to renovating a bathroom, kitchen or other areas to make them more accessible.

Patience and understanding go a long way in helping your loved one realize they need some help. Listen to their needs, talk about their daily activities and how their ability to manage has changed, be honest but respectful.

We can also help you with the difficult conversation. Our Director of Care can be that impartial third party to help your loved one see where help is needed. Book a free in-home consultation today.

The caregiver and patient relationship is a special one. It is a bond that can improve the quality of life and even promote healing. For some, it may be one of their primary relationships and it is important that the relationship is a strong one. Our director assesses all client likes and dislikes to provide them a compatible caregiver.

However, if for any reason you are not happy with your caregiver, we will do our best to find you a suitable replacement. You can call us at any time to discuss your situation or concerns.

Yes, through our specialized clinical care services we will assign an RN or RPN caregiver to administer all necessary medications, whether by mouth or by injection.

LiveWell Pathway is a private healthcare company and therefore, are services are not covered by the government. However, some health insurers do provide coverage. Please check with your company or private health insurance provider for details.

You can claim eligible medical expenses on your income tax. Consult with a tax specialist for more information.

Yes, we do require our clients to sign a contract in order for us to provide our services. However, our initial consultation is free and there is no obligation to sign with us.

We offer a variety of payment options, including direct debit, credit card, e-transfer and cheque.